Follow these steps to add and display FAQs on your Shopify store

1. Active the app embed

From your Shopify admin, go to Online Store > Themes.
Find the theme that you want to display FAQs, and then click Customize.
Click App embeds
Select the app embed by enter Simesy FAQ to search bar.
Click the toggle to activate it.
Click Save

2. Create FAQs

The FAQs are organized into groups. FAQ Groups can contain one or more FAQ items. The whole group is then placed in your website content.

2.1. Create an FAQ Group

To get started, click on Add FAQ Group


Enter a information for the group and click Save. This name is used primarily to help organize related FAQs and can also be displayed on your site.

2.2. Add FAQ items to a Group

Once you have created an FAQ Group, you can add individual FAQ items to the group.

Click on the Add New FAQ button within the FAQ Group you wish to add an FAQ item.


Next, enter the question and the answer. The answer area is a WYSIWIG editor, so it’s possible to add rich text and a multi-line response.


Click Save

3. Display FAQs

How to add FAQ page to your online store navigation?
How to display FAQs on product page?
How to display FAQs on any page?
How to change position of product FAQs section?

Updated on: 16/01/2024