> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.simesy.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Getting started with FAQs

Follow these steps to add and display FAQs on your Shopify store

# 1. Active the app embed

* From your Shopify admin, go to **Online Store** > **Themes**.
* Find the theme that you want to display FAQs, and then click **Customize**.
* Click **App embeds**
* Select the app embed by enter **Simesy FAQ** to search bar.
* Click the toggle to activate it.
* Click **Save**

# 2. Create FAQs

The FAQs are organized into groups. FAQ Groups can contain one or more FAQ items. The whole group is then placed in your website content.

### 2.1. Create an FAQ Group

* To get started, click on Add FAQ Group

    ![](https://storage.crisp.chat/users/helpdesk/website/3e3008d122f76200/ac921f1c-edfe-4812-8db3-3e2f02_75lh3.png)
* Enter a information for the group and click Save. This name is used primarily to help organize related FAQs and can also be displayed on your site.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/ed018b408dcbd000/8a0689d0-5916-4c13-8fca-16eb2f_jhep2y.png)
### 2.2. Add FAQ items to a Group

Once you have created an FAQ Group, you can add individual FAQ items to the group.

*   Click on the **Add New FAQ** button within the FAQ Group you wish to add an FAQ item.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/7af008ecfd3eb400/a014e466-dcef-4025-bd63-d271b5_18ow0n0.png)
*   Next, enter the question and the answer. The answer area is a WYSIWIG editor, so it’s possible to add rich text and a multi-line response.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/555a01fc910ef400/b96962a8-a1d8-4283-91b6-75b834_12fc48b.png)
*   Click **Save**

# 3. Display FAQs

*  [How to add FAQ page to your online store navigation?](/en/article/how-to-add-faq-page-to-your-online-store-navigation-wiu0x2/)
*  [How to display FAQs on product page?](/en/article/how-to-display-faqs-on-product-page-nhhsmb/)
*  [How to display FAQs on any page?](/en/article/how-to-display-faqs-on-any-page-wh3rl2/)
*  [How to change position of product FAQs section?](/en/article/how-to-change-position-of-product-faqs-section-3un08f/)