Getting started

Thank you for installing the app. Follow these steps to get started

1. Active the app embed

  • From your Shopify admin, go to Online Store > Themes.
  • Find the theme that you want to display FAQs, and then click Customize.
  • Click App embeds.
  • Select the app embed by enter "Simesy FAQ" to search bar.
  • Click the toggle to activate it.
  • Click Save

2. Create FAQs

The FAQs are organized into groups. FAQ Groups can contain one or more FAQ items. The whole group is then placed in your website content.

2.1. Create an FAQ Group

  • To get started, click on Add FAQ Group

  • Enter a information for the group and click Save. This name is used primarily to help organize related FAQs and can also be displayed on your site.

2.2. Add FAQ items to a Group

Once you have created an FAQ Group, you can add individual FAQ items to the group.

  • Click on the Add New FAQ button within the FAQ Group you wish to add an FAQ item.

  • Next, enter the question and the answer. The answer area is a WYSIWIG editor, so it’s possible to add rich text and a multi-line response.

  • Click Save

3. Display FAQs

  • Create a dedicated FAQ page to show all FAQs for your online store. See how.
  • Create a FAQ accordion to show FAQs on any page. See how.
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